Privacy Policy

1. Introduction

Emergency Roofing Columbus (“we,” “our,” “us”) is a licensed roofing service provider in Columbus, GA, serving residential and commercial customers. This policy explains how we collect, use, and protect your information when you visit our website, submit service requests, or contact us. By using our services, you agree to this policy.

2. Information We Collect

Personal Information You Provide:

Name, phone, email, service address, roofing issue description, and preferred appointment times.

Technical Information Collected Automatically:

IP address, location, browser/device type, pages visited, referring website, and visit time.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule roofing inspections or appointments
• Dispatch roofing technicians and provide written estimates
• Send confirmations, appointment reminders, or follow-up messages
• Maintain service and project records
• Improve our website experience and service quality
• Comply with Georgia state laws and regulations

We do not sell or share your personal data for marketing purposes.

4. Sharing of Information

We share information only:

• With our roofing crews and technicians to complete requested services
• With trusted service providers under confidentiality agreements
• When required by law or legal process
• To protect the rights, safety, or property of our business or clients

5. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and track overall site performance. Cookies do not collect personal information unless you submit a form on our website. You may disable cookies through your browser settings; however, some website features or functionality may be limited as a result.

6. Data Security

We protect your data using secure hosting, restricted internal access, and safe data transmission practices. While we take reasonable precautions, no online system is entirely secure. Please use our website at your own discretion.

7. Data Retention

We retain your data only as long as necessary for service fulfillment, record-keeping purposes, or legal compliance. You may request deletion of your personal information at any time when no outstanding legal or service obligations remain.

8. Third-Party Links

Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review each site’s privacy policy separately before providing any personal information.

9. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of non-essential communications by contacting us directly using the information provided at the bottom of this policy.

10. Children’s Privacy

Our roofing services and website are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our site, please contact us immediately so we can remove it.

11. Changes to This Policy

We may update this privacy policy from time to time. The “Last Updated” date at the top of this page reflects any recent changes. Your continued use of our website following any updates constitutes acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests regarding this privacy policy, please contact us using the details below: Emergency Roofing Columbus 5923 Nassau Cir, Columbus, GA 31907 Phone: +1 (614) 420-2913 Email: contact@emergencyroofingcolumbus.com Website: emergencyroofingcolumbus.com